Silolog Privacy Policy
Last updated: 18 October 2018
Silolog is committed to protecting your privacy. This Privacy Policy describes our practices regarding the
Personal Data we collect from
users of our website, located at www.silolog.com and silolog.com (Site) and related hosted platforms
and services (Silolog Services).
In general, Silolog respects the privacy of your personal data and will not share your data outside of
Silolog, except where detailed below.
Contacting Silolog, Questions, Concerns, Violations
If you have questions or concerns about our Privacy Policy or our data collection practices, please contact us by email at admin@silolog.com or by post at the following address:142 Langtree Crescent
Crace ACT 2911
Australia
Silolog Business Entity and Platform Hosting
Silolog is a business registered in Australia. Staff and office are located in Australia. Our website is hosted in the United States of America, and all data that we capture is stored on hosted IT infrastructure located within the United States. By using our website you agree and consent to your data being stored within our data centre in the United States. Being a web-based enterprise, Silolog must physically host services somewhere and users of such services necessarily will see data transferred across country borders to the central hosting location.User Consent
By submitting Personal Data through the Silolog Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Data in accordance with this Privacy Policy.
Users Outside of the United States
If you are a non U.S. user of the Silolog Services, by accessing or using the Silolog Services and providing us with data, you acknowledge and agree that your Personal Data may be processed for the purposes identified in the Privacy Policy. In addition, your Personal Data may be transferred to and processed in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. By providing your data, you consent to such transfer.
Types of Data We Collect
Personal Data means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you.Anonymous Data means data that is not associated with or linked to your Personal Data. Anonymous Data does not, by itself, permit the identification of individual persons.
We collect Personal Data and Anonymous Data, as described below. To the extent that Anonymous Data is linked to your Personal Data, we will treat it as Personal Data.
Information You Provide to Us
- We may collect Personal Data from you, such as your first and last name, email address, country, username and password when you register to create an account with us (Account).
- We may collect information relating to any transactions carried out between us on or in relation to the Silolog Services.
- We may collect information that you provide to us for the purposes of using the Silolog Services, email notifications and/or newsletters.
- We may collect information you have provided us for the purpose of task management. Task
management is the primary purpose of our platform
and the information we collect is provided by users of the platform to co-ordinate and facilitate
task management. This information
is specific to each client and user, and Silolog has no control over the text, document and image
contents supplied to the platform.
The data we collect is structured into separate groups called Silos (Silo). Each Silo has one or more member accounts. All member accounts within a given Silo are able to see all content within that Silo. Where a Silolog account is not a member of a Silo, that member account is unable to see content for that Silo. Thus, a Silolog user may only see content of a particular Silo, if the user is a member of that Silo. Where user-provided content in a Silo is private in nature, Silolog is not responsible for and cannot shield this data from being seen by other members of the same Silo.
Silolog does undertake to:
- Limit data in a Silo to being just visible to members of the Silo.
- Encrypt all traffic between client/user browsers using https where the user browser provides this capability.
- Use firewalls and other security technologies and software to protect against unauthorized access to data to the maximum extent reasonably possible.
- We retain information on your behalf, such as files and messages that you store using your Account.
- When connecting to Application or Site via a service provider that uniquely identifies your mobile device, we may receive this identification and use it to offer extended services and/or functionality.
- We may collect your phone number in order to provide some services (for example: text messaging via SMS, WhatsApp). We may associate that phone number to your mobile device identification information.
- If you provide us with feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
- We may also collect other types of Personal Data that you provide to us voluntarily, such as your operating system, browser and other requested information if you contact us for support.
- Where you provide us with personal data that we request, in providing that data, your consent to Silolog using and/or storing that data is implied. Also implied is that Silolog will respect the privacy of that data and use it only within the terms of this Privacy Policy.
Information Collected via Technology
Information Collected by Our Servers. Our servers (which are hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol ("IP") address, domain name, and/or a date/time stamp for your visit.
Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, operating system and date/time stamp. We use this information to analyze trends, administer the Site, track users' movements around the Site, gather demographic information about our user base as a whole, and better tailor our Silolog Services to our users' needs. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Data.
Cookies. Like many online services, we use cookies to collect information. "Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you. As an example - we may store a dropdown selection in a cookie, so that when you re-visit the same page at a later point in time, the selection will be remembered and pre-selected for you. This makes the site more convenient to use.
Image Tags. We may associate a unique identifier with images placed in emails and on web pages to track activity of Web users. This helps us to identify if emails have been opened allowing us to determine statistically whether specific email campaigns are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie such usage data to a user's personal data.
Analytics Services. We may perform analytics on the Silolog Services or use third party analytics services, including but not limited to Google Analytics, on the Site or Application (collectively, "Analytics Services"), to help analyze how users use our Silolog Services. We use the information we get from Analytics Services only to improve our Silolog Services. The information generated by the Cookies or other technologies about your use of our Silolog Services (the "Analytics Information") is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer the Analytics Information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Service's ability to use and share Analytics Information is restricted by such Analytics Service's Terms of Use and Privacy Policy. By using our Silolog Services, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above.
Social Media Features. The Silolog Services may also include social media features ("Features"), such as buttons that let you share through Facebook or Twitter. These Features may collect your IP address, the page that you are visiting on our Site, as applicable, and may set a Cookie to enable the Features to function properly. Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing them.
Information Collected from Third Party Companies. We may receive Personal Data from third party sources. We may add this information to the information we have already collected from you directly via the Silolog Services.
Use of Your Personal Data
- General Use. In general, Personal Data you submit to us is used either to respond to
requests that you make, or to aid us in serving you better. We use your Personal
Data in the following ways:
- facilitate the creation of and secure your Account on our network;
- identify you as a user in our system;
- provide improved administration of our Silolog Services;
- enable your use of the Silolog Services and provide the Silolog Services you request;
- improve the quality of experience when you interact with our Silolog Services;
- send you administrative email notifications, such as security or support and maintenance advisories;
- to send statements and invoices to you, and collect payments from you;
- respond to your inquiries related to employment opportunities or other requests; and
- send newsletters, surveys, offers, and other promotional materials related to our Silolog Services and for other marketing purposes of Silolog.
- User Testimonials and Feedback. We often receive testimonials and comments from users who have had positive experiences with our Silolog Services. We may post user feedback on the Site from time to time. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting your name with your feedback.
- Creation of Anonymous Data. We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Silolog Services and improve Site navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.
Disclosure of Your Personal Data
We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy.- Third Parties Designated by You. When you use the Silolog Services, the Personal Data you provide will be shared with the third parties that you designate to receive such information, including clients and business associates.
- Users. We will share your Personal data with other users of the Silolog Services that you designate and authorize solely for the purpose of providing you with the Silolog Services.
- Third Party Service Providers. We may share your Personal Data with third party service providers to: provide you with the Silolog Services; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to Silolog.
- Affiliates. We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other companies under a common control ("Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy.
- Corporate Restructuring. We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.
- Other Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), Silolog may disclose Personal Data if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on Silolog; (c) to protect or defend the rights or property of Silolog or users of the Silolog Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.
Third Party Websites
Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your Personal Data after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.Your Choices Regarding Information
You have several choices regarding the use of information on our Silolog Services:- Email Communications. We will periodically send you free newsletters and emails that directly promote the use of our Silolog Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the email you receive or by contacting us directly by email at admin@silolog.com. Despite your indicated email preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.
- Cookies. If you decide at any time that you no longer wish to accept Cookies from our Silolog Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser's technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Silolog Services or all functionality of the Silolog Services. If you have any questions about how to disable or modify Cookies, please let us know by emailing us at admin@silolog.com.
- Changing or Deleting Your Personal Data. You may change any of your Personal Data in your Account by editing your Account through the Silolog Services or by contacting us directly using the contact information provided above. You may request deletion of your Personal Data by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.